How do I place an order?
Open a product, choose the color and size, add it to your cart and go to checkout. Fill in your name, mobile number and address, then place the order. You do not need an account.
How can I pay?
Cash on delivery is available everywhere we deliver. If online payment is shown at checkout, you can also pay with bKash, Nagad, Rocket, a card or a bank account on a secure payment page.
Will someone confirm my order?
Yes. We usually call the mobile number you gave to confirm your order and address before it is sent.
How much is delivery and how long does it take?
The delivery fee for your area is shown at checkout before you pay. Delivery time depends on where you live. We tell you when we call to confirm your order.
Can I check the product before paying?
With cash on delivery you receive the parcel and pay the courier. Please check that it is the right item before you pay.
How do I track my order?
Use the Track your order page with your order number and mobile number. When your order ships we also add the courier and tracking number there and in your email.
Can I change or cancel my order?
Contact us as soon as you can with your order number. We can usually change or cancel an order before it has been shipped.
What if the item is wrong, damaged or does not fit?
Tell us right away and we will help. Read the Returns and exchanges page for how it works.
The color looks different from the photo. Why?
Screens show colors a little differently. Each product lists its colors by name, and you can ask us any question before you order.
How do I contact you?
Use the Contact page, call or message us on WhatsApp. Our details are on that page.