Cash on delivery available across Bangladesh
Loomhaus

Privacy policy

This page explains what Loomhaus collects when you shop with us and what we do with it.

What we collect

  • Your name, mobile number, delivery address and email, which you give us when you order or contact us.
  • Your order history.
  • If you create an account, your sign in details.
  • Basic visit information, such as pages viewed, if analytics is switched on for the store.

How we use it

To confirm and deliver your orders, to contact you about them, to answer your questions, to prevent fraud and to improve the store. We send marketing email only if you sign up for it, and every email has an unsubscribe link.

Who we share it with

We do not sell your personal information.

  • Couriers, who need your name, phone and address to deliver.
  • Payment providers, if you pay online. We never see or store your card details.
  • Our email, hosting and database services, which process data for us.

Cookies and saved items

Your browser saves your cart, wishlist, theme and color choices on your own device. If the store uses analytics or advertising tools, they may set cookies. When a cookie banner is shown, they only start after you accept.

Your choices

You can ask us to correct or delete your information, or to stop marketing emails, by contacting us through the Contact page. We keep order records for as long as we need them for accounting and legal reasons.

Security

We use secure connections, limit who can open the admin area and require a second step to sign in there. No online service is perfectly secure, so please keep your own passwords private.